First oil change on a vehicle recently bought from another Autonation dealer. I was able to book an appointment quickly and conveniently, got the work done while I waited. Service writer was cordial. Good experience.

I recently had some warranty work done on my Ford F150. Everything was done as promised on time and the shuttle driver Gary is a great representative of professionalism for your organization.

Excellent service and very professional in checking out the car to ensure no unexpected problems while my spouse is driving it.

I had the best car experience at Fort Worth Autonation. As a first time car buyer I was very anxious about the whole process but salesman Chris shields made me very comfortable & assured me he would take care of me & he did just that! Gary Anderson in finance also helped me get the best deal & made the whole experience enjoyable! I will definitely be a lifelong purchaser from Fort Worth Autonation! I highly recommend anyone to do business with this outstanding group of people!

Happy overall with my experience. Chris Shields in sales and Gary Anderson in finance were great to deal with.

Wife and I are pleased with the service we received. Chris Shields in sales and Gary Anderson in finance were great to deal with. Loving the new car!

Had an easy buying experience, didn't feel pressured with the no haggle pricing process. My point of contact was always exceedingly helpful and did anything he could to help me out.

My experience at Auto Nation was beyond Amazing! All of the staff there were very helpful and very patient they even stayed to make sure everything was going good with the deal!

It was great, everyone was super helpful. Very good service and very friendly

Jeff Sanderson was very helpful and communicated with me promptly. The service on my F150 was done quickly. I am very satisfied with the service.

Great job as always! Thanks.

My Service Advisor, Susan Lee is the best! I have been taking my car there and she is so knowledgeable and professional and takes great care of me and my car! Also, the Service Manager, Johnny Wood is also so professional and knows all about customer service and takes care of his customers. Thank you Susan and Johnny and thank you Autonation!

Repair completed quickly on short notice, and to my satisfaction.

Great parts department

Very efficient, prompt, and courteous service.

I worked with Mike Ballard on selling my car to the dealership, and couldn’t have gone easier or more professionally. You don’t get any of the pressure from him, just honesty and a willingness to help. Job well done Mike, I’ll see you next time for sure.

They were able to get me into a vehicle with a very reasonable payment Chris my sales guy was very helpful!

They were great and got me in and out in a timely manner

I don't care for high pressure salespeople and usually walk away from a deal for that reason. Miguel was down to earth and friendly and for that reason, anyone looking to buy a Ford, I would recommend this dealership.

Blake Brown in sales was attentive, patient and really informative. When it came time to the financing and closing, Josh and Zach were amazing as well. You can tell that these gentlemen have been working with each other for a while and their rapport with each other translates into excellent customer service. I will gladly refer more people to them.

Very pleased with the service and cost compared to other dealers.

Blake Brown in sales was attentive, patient and really informative. When it came time to the financing and closing, Josh and Zach were amazing as well. You can tell that these gentlemen have been working with each other for a while and their rapport with each other translates into excellent customer service. I will gladly refer more people to them.

The service assistant was really customer friendly , and he was very helpful.

The staff at Auto Nation was punctual, professional, and personable. They changed my oil and inspected my car. This is a very busy dealership and they were able to get me out of there in an hour.

I visited mostly to test drive a new truck and talk numbers, but the deal was too good to turn down. Great experience!

I purchased my new vehicle from here, as a recommendation from family. I had shop online, and found the one I wanted. So I reserved it and worked with salesperson Blake. He was kind enough and understanding as to my needs. The entire stuff aided in my questions as well as my needs. They even went above and beyond my needs and got me what I was looking for. Would recommend.

Walked in for trade-in and it was a smooth and easy process. Everyone from the front desk lady, to the salesman, to finance were easy to work with and got me a great deal. Would definitely refer to a friend or family!

I went in just to look around and had no intentions of buying but thanks to Allan and his willingness to work with me to get the best price I walked out with a brand new truck.

Dealership was friendly and thorough. Informed me of future recommendations for my used truck. Will be back.

As always, working with Susan Lee is a pleasure.

Oil and filter change was done quickly. In and out in less than an hour. Thank you!

My truck had an issue with the mirrors that they could not solve yet. They consulted with Ford whose repair suggestion didn't work either. They are working through the issue, gave me a loaner and I have no complaints with the service at all.

Auto nation Ford is the best Ford dealership I have been to. The best customer service I have ever experienced!

friendly staff

Steve Hunter is the absolutely the best. always friendly . you can count on him for good service

Everything was done in a reasonable time. Susan Lee took good care of me

Excellent Service

Luv these guys! I scheduled my service online no hassles at all. Thought it might be a 24 to 48 hr job had my truck back before 24 hrs. They had a fine gentleman meet you with great courtesy of finding out what your details were and who your service personnel was. He gave me his card then went and got him. Then Mr. Stephen proceeded to ask me what was going on and I let him know so he told me that he could either call, text or email me with the progress or if a situation arises. Then I was on my way. They did an awesome job on the courtesy free car wash look like it came off the showroom floor again!! Thanks Guys you ROCK from the minute I pulled in to the minute I pulled out!! Exceptional customer service!! 5 *****STAR

I was having problems with my brakes and was unsure of the issue, but Jeff assured me that whatever the problem was they would find it and make it right, they did. I have taken my vehicle here for years and I have always had a good out come. I have never felt talked down to and everything has always been explained to me so that I understand exactly what is going on and what they are going to do to fix the problem.

Oil Change & Filter change, price is reasonable and less than most services. They even hand washed my dirty car!

Dealt with Jose on this last visit. Extremely pleasant and professional. He asked me the purpose of my visit and told me he would take care of me. I was surprised how fast they worked on my car and called to say it was ready for pick up.

Our sales rep listened to all of our requests and we were able to get our dream SUV at a fair price! Finance made the usual frustrating process of financials very smooth and easy. We will be back here for our next purchase!

Very personal and fast. I got an immediate appointment and was met on arrival. The process was quick and my time was appreciated.

Great Deal. GREAT PRICE. Non pressure sale and best service you can ask for.

excellent and great people

Awesome deal. Great Suv and Great Service. What else could you ask for.

The purchasing process was very impressive and the pre-approval communication helped the buying process tremendously

Service is always a great experience at AutoNation Ford Fort Worth. What makes this place special is the people behind the desks. Special recognition to Susan Lee, simply the kind of manager every business desires to have.

efficient friendly experience.

Very easy to work with, pleasant, accommodating and efficient

Professional, courteous, informative, and knowledgeable.

Recently purchased a 2021 F-250 King Ranch. Chris Shields was great!

Just bought our vehicle from this dealership, and our experience with their staff was fantastic! Chris Purtell, our sales associate, was simply the best. He facilitated an introduction for an ongoing direct relationship with an Asst. Service Mgr. and also made direct introductions to the Service Dir. and Sales Mgr. Gary Anderson, our Financial Service Mgr., stayed several hours after closing with Chris to accommodate our schedule and ensure our deal was done with optimal promotional incentives. Loved the personal touch i.e., ensured our Loaner had a full tank of gas as well as our purchase when picked up.

After the "Big Freeze" here in Texas this past winter my 2019 F250 was acting funny, wouldn't start 3 times without a jump. AutoNation Ford got me right in and found one of the two batteries was bad, they replaced both for me and updated my Sync along with a number of other small fixes. I dealt with a service writer named Dalton Manson and a tech named Hal Collins. I can not say enough good things about both of these guys. In fact I am going to by another F250 and it will be from AutoNation Ford simply because if this is the kind of personal service I can expect from this dealership they will for ever have my business. Thanks again Dalton and Hal, the truck is running and acting GREAT.

Service department is excellent.

Susan Lee was a big help, she took care of everything

Wonderful people that care and try to help you best they can!!! Tell you what's really going on with your car and they don't try to over charge you!!!❤️ They make you feel at home!!!

excellent buying experience for my mustang mach e.

Car care from Auto Nation is the best. Dalton kept me updated as to parts and what was going on. Their customer service and communication is the best. Very friendly and they care about their customers.

Had to take my car in to get my engine replace, Dalton was very helpful and had me in a rental with in just a few days. Thank you Dalton!

I only take my car(s) to AutoNation in Fort Worth TX because of the quality service it provides. Service Director (Johnny Woods) superior in providing great customer experience. Highly recommend

Blake was a pleasure to deal with. We got a great deal on a beautiful F150!

My experience at AutoNation Ford Fort Worth Service Department was pretty amazing. From the moment I entered the building it felt like everyone was genuinely interested in your need. The entire staff was courteous, professional, and very personable. And that was key for me, no one seemed like they were there just to collect and paycheck or just do their job to the bare minimum. And I have to mention Mr. Dalton Manson, Assistant Service Manager. He kept me informed throughout my time there for the service of my vehicle. AutoNation Ford should be extremely proud. Dalton Manson definitely represents the FOMOCO brand in a very positive way.

why does it take an hour and 45 minutes to get your oil change when you have an appointment when I go in there and I don’t have an appointment takes an hour and a half ,The service guys said is because they have to rotate the tires and check all fluids ,well this is done when it takes an hour and a half with no appointment, if you have an appointment it should not take that long

I took my 2016 Ford F150 FX4 in on a Tuesday for a grinding noise problem at the front end of the truck. My Service Manager, Jeff Sanderson, was very attentive in writing up my description of the problem. He set my expectations about what the technicians would do, what the warranty possibly would cover, and that he would call me as soon as he knew what the problem was. Jeff called the next day and explained the problem, which required both front wheel housings (IWE) to be replaced and what repairs the warranty covered. In addition to the repairs, the windshield was replaced, a tuneup performed, and the radiator fluid was replaced. All repairs and services were completed by Thursday evening. I would like to compliment Jeff and the Fort Worth Autonation Service Department for making my service experience as informative and efficient as possible. My truck drives and sounds like it is brand new. Outstanding job! Sincerely, Dale Whited

Dropped van off for repair. Great service manager.

Had an appointment for 25,000 mile checkup for my 2018 Ford Fusion: oil change, tires rotated, wheels aligned, cabin air filter changed. Car was ready in 2 hrs.

I came in with what I wanted in a vehicle( price,fuel economy, mileage ect) and they brought out only vehicles that met that criteria. I saw my car that I had seen online first up and this car has been speaking to me. I test drove it and one other. I walked out with the car I wanted before I saw it in person. There was no hassle of getting me something else. It was smooth transition through the financial process. I got my car that day. THANK YOU AUTONATION FORD FORT WORTH!

Thank you Chris Phillips for making our buying experience so easy. Chris went the extra mile at every turn. He found the truck I wanted at one of Auto Nations other locations in the area. Chris personally went to the other location and drove the truck back to the Fort Worth facility. I went to view the truck and after test driving it I was sold. I was equally impressed with Chris knowledge of their product. He was able to answer every question without hesitation. If anyone is interested in making a purchase of a new vehicle do yourself a favor and contact Chris Phillips at The “Campus Drive” location in Fort Worth. You will not be disappointed. I was so pleased with my purchase I recommend Chris for an “Employee of the Month Award.

Awesome Service. Checked out my newly bought 2010 Powerstroke!! Chris is #1.

Service on my truck that I purchased there has been issue free. They are not the fastest, but times when I raised an issue over the time required, they gave me a detail on the next visit.

This dealership was excellent to deal with in all ways. From the time I arrived to checking out. Very friendly and straight forward

Service performed efficiently.

Autonatiin is#1 in our book. You want go see Susan Lee , she is by far the BEST

Easily the best car buying experience I have ever had. The Salesman didn’t pressure me into my truck at all. They let me make my own decision. Will definitely be referring family and friends and will definitely buy again from them.

Easily the best car buying experience I have ever had. The Salesman didn’t pressure me into my truck at all. They let me make my own decision. Will definitely be referring family and friends and will definitely buy again from them.

Excellent car care. Mike Parker kept me up to date and made sure the parts I needed were safe. I will continue to take my car to Auto Nation whenever I need help.

I am very happy with my purchase and the level of service I received. My sales person Chris Shields was very knowledgeable, attentive and patient. He really took his time to explain all the features and answered all my questions. He not only helped me that day but he continues to check in and is willing to help with future needs. I’m so glad I drove the extra miles to this particular Ford dealership because the customer service experience was amazing!

By far the easiest car buying process I have ever experienced. There was zero pressure and the staff really cared that you get exactly what you were looking for. AutoNation is building long-term repeat customers through excellent customer service.

My experience at AutoNation Ford of Fort Worth was great! The sales representative I spoke with exhibited great customer service skills and he walked me through the entire process. He remained patient with me as it was my first time purchasing a car and helped me find options that could fit my budget. I would highly recommend anyone going in a purchasing a car through this company!!

Excellent customer service, very nice, courteous and listens to the customer needs.

Mike was amazing as always! Always greeted with a smile and great customer service from him!

AutoNation Ford-Mazda has always treated me wonderfully. From the day I bought the truck, and everytime I have gone back for service. I haven't worked with Susan before but she was great. From Giselle Espinoza in Sales who sold me the truck, everyone in Parts and especially Service, Customer Service is excellent with these guys.

LOVE this place! I have purchased 3 cars from this location and have been extremely satisfied with the excellent customer service in their service department!

Auto Nation replaced a buzzing relay on my 2014 F150 quickly and competently.

Routine oil change but they make it easy. We always leave the car, go eat breakfast, and pick it up later. Employees very friendly and courteous.

I am extremely pleased with Reed Lewis and my new car. He was very courteous and patient with me explaining everything I needed to know and answering all my questions. Thank you for taking such good care of me Reed!

Jose was my service manager and was transparent on timeline and exceeded expectations. Helped me confirm I was still under warranty and quickly resolved the issue.

The guys from start to finish that assisted my wife in finding her new truck was very caring and considerate as to what she wanted. And as for the pricing process Mr.Maxie went above and beyond to do his magic to get me where I wanted to make her dream come true. Mr. Vargas thank you for helping with all the time in the finalizing process you guys really are a great team at Auto Nation Ft. Worth!! Also the young gentleman that took her on her test ride was such a joy she said and he showed her all the bells and whistles and how to work them. She is very happy and Thankful for all you all done for her she LOVES HER TRUCK!!! 😁👍 SHE SAID YOU ARE A 10 STAR !! 🌟

The guys from start to finish that assisted my wife in finding her new truck was very caring and considerate as to what she wanted. And as for the pricing process Mr.Maxie went above and beyond to do his magic to get me where I wanted to make her dream come true. Mr. Vargas thank you for helping with all the time in the finalizing process you guys really are a great team at Auto Nation Ft. Worth!!

I brought my pickup to AutoNation Ford Bryant Irvin Road to get it serviced. I was greeted by a very nice young man, Mike Parker. As I waited for the service to get completed he would keep me informed about what they were doing. He really cared about what he was doing and about his job.

Best service department I’ve been to. They always take care of my issues promptly. And Susan the service manager is the best around...knows her stuff and will take care of you

AutoNation Ford Fort Worth made my purchase a breeze, even with me coming from Arizona! Joe Vargas and the AutoNation team were outstanding all the way through, and I highly recommend you reach out them if you're looking for a car or truck. Thanks again, AutoNation Ford Fort Worth!

Salesman De'Van was awesome. The financing part, not so much.

A good experience. The service writer Jeff thoroughly explained the periodic maintenance needed. It had been quite a while.

I have been here multiple times for service on my vehicles. My service rep, Michael Parker is great. I like that they tell me the emergency items that need to be addressed but also tell me the things that can wait, keeping me from having to fix and pay for a lot at once. Thank you all and see you in a few months. Update: The post above was from a couple months ago......Now at the end of January 2021 I have purchased my 2nd vehicle (Expedition Max) From here and love it. My Sales Rep was Chris Purtell and he was so great and easy to work with!! Thank you all for what you do.

Manuel is the best!! He made the process of getting a car easy and he gave great service!!

Extremely friendly and helpful about the recall of my Ford Focus SE!!!!!

Miguel Gonzalez is the best! He was very friendly and communicated well. He worked hard to make sure that I got exactly the car I wanted. I couldn't be more happy with my purchase. Thank you!

Dalton (FTW location) was amazing and fun from start to finish! He kept me informed via text on everything. Great guy and will definitely be back to that location again.

Dalton was amazing from start to finish. He was a super cool guy and kept me informed with everything via text. My truck was fixed quickly.

My service provider Mike, was very helpful and made sure I was updated throughout the entire duration of my transmission being replaced, and now my Ford Fusion drives much better. Felt like he was with me every step of the way. I strongly recommend seeing Mike, or coming to this AutoNation Ford location. I would like to say thanks, and keep up the good work.

We received a great customer experience and recommend Hayden Michels to assist you with your next vehicle purchase.

Grandioso lugar

I have always been satisfied with service on my Ford at AutoNation. Work was accomplished in a timely manner, and all personnel were courteous!

Had a good experience. They took care of me, got me into an awesome new Bronco Sport! Talk to Antwonie, he was very helpful and a fun guy.

Had a good experience and drove off in a new 2021 Bronco Sport! Antwonie was very helpful and was a fun guy to talk to. Loving my new Bronco!

good customer service, bought a 2020 F150 Lariat, very satisfied

AutoNation made the buying process pretty easy and I am driving an awesome new Bronco Sport! Thanks!

Joe Vargas was an AWESOME Salesman he made sure that we got the Best Deal Possible and wouldn't stop until that Best Deal was achieved! And to Our surprise the finance Guy made that deal even BETTER!! Shout Out to Zachary in Finance for his effort. We got the Service package and Gap coverage for about $30 more than what Joe Vargas had told us while we were negotiating the DEAL!! SHOUT OUT TO JOE & Zachary & to Auto Nation!!! He should be The Salesman OF THE MONTH If not the YEAR!! You just Earned Our Business in a Big Way!! Thanks

Excellent service. Did not try to upsell on any unneeded items. Jeff is a great service rep.

Great service..Very nice people

Josh and miguel made it easy and quick transaction.great hard working guys.came from oklahoma.and left with a 2017 f250 6.7 platnuim.will be back in the future for another purchase.

Great service

Highly recommend going here first when looking for your next Ford!

Antwonie was great. I highly recommend him. He made the process easy.

Had my fusion serviced and it's CEL diagnosed. Dropped it off on Friday and told Jeff Sanderson that I was nervous about getting it back by Tuesday so I could get to work. He made sure it got diagnosed and worked on in time so I could pick it up and not miss work. Did me a huge favor! They also followed mask protocols very carefully, which was comforting to see.

The best service we have ever had! Smooth and quick! Thanks guys we will return!

Everything time I get vehicle serviced,all expectations are above satisfactory

My service on my vehicle was met above satisfactory

Hayden was awesome got me in and out, he was honest and straight forward from the jump which is excellent to me 💪🏼💯 Josh was very helpful as well in making the whole process smooth sailing, I will continue to do business with Ford Nation. I literally have never encountered a dealership or any place of business that had the politeness and just overall great people skills and I watched it around me with other employee and customers, it was wonderful to witness such excellent customer service. Again Thank you Hayden and Josh!!!!

Hayden and Josh were super efficient and polite and forward, which worked perfect for me. I’m straight to the point, no waiting for hours, and didn’t waste any of our time. Left in my New 2020 Ford! Great service,

Excellent experience. Chris responded quickly and was able to get me the Bronco that I wanted.

Our experience with Chris was outstanding !!

I was in for a sunroof repair and was treated great by Dalton and service was done on time at a reasonable price! Definitely going back!

Purchased my Escape from the dealership and it's serviced here. My Explorer was well taken care of, great advice given to reduce cost and be practical.

It was a good experience. My salesman, Roy was so sweet and great to deal with. He was extremely knowledgeable about vehicle and answered all my questions. I can definitely say I'd refer this dealership and Roy to anyone.

Service tech was very friendly and helpful. They even washed and vacuumed my car out. I love AutoNation!

Joe Vargas was amazing to work with. He was so very patient with me. First time working with a dealership in over 13 years and it was a great experience. Would recommend!

Manny was a great help and continued to help after with questions. Thanks Manny.

You could use some new chairs in your waiting room!!

They always have a person available to help.

I found the car I wanted at this dealership while searching online. I live over 200 miles away from the dealership and in another state. They worked with me to have the vehicle inspected by a third-party mechanic before I drove down to buy it. The car was priced reasonably and in good condition. It took several calls, but we were able to negotiate everything over the phone. They even gave me more than I expected on my trade in through their online trade in offer system. I am very happy with my car buying experience with AutoNation in Fort Worth.

Blake was an amazing salesman!! He was so knowledgeable and friendly.

Overall great experience. Vehicle was ready for me upon arrival, paperwork was simple and straightforward, salesman filled the tank up with gas, and I was gone. The only criticism I have is that the salesman kept calling me “buddy.” I think the more appropriate response would be “sir” or “ma’am.”

I wouldn't recommend purchasing the oil change package when you get your car from here. I'm not sure how you purchase a BMW vehicle then they offer the oil change package, but NEVER have your filter or oil???They leave you waiting for HRS instead of offering a loaner and time is valuable. I am very upset that EVERYTIME my husband has to get his oil changed he ends up having to go back or he waits half a day as if he works there. This is unexpectable. He makes his appointments 48 hours in advance and still has to wait, each time. This is not great customer service. Save your money on the oil package when purchasing the vehicle and go somewhere else.

Very helpful and informative attended me right away and helped me find the right truck for a great price 10/10 definitely recommend to anybody

Just a routine oil change and fluid check -- Made appointment and they had me out in 45 minutes. Great job!

AutoNation Fort Worth was amazing! Joe was a pleasure to work with and made me feel right at home! I went in with a mission and they fulfilled my mission! We will definitely bring our business back!

Excellent service in the car buying process from Hayden Michels and great finance Gary Anderson. Thanks for making it so easy!

Brought my car in for scheduled maintenance. It was a simple oil change and tire rotation. Very pleased with the professional service when I arrived. The waiting room was clean as were the rest rooms. Definitely returning next time.

Repeat customer because of thorough service provided with courtesy. Thank you.

I chose this location because the reviews were generally pretty good. I was not disappointed. I made an appointment, got my truck in, it was completed on the same day for the price I was expecting to pay. Got several calls from the service manager with updates.

Had a good purchase And service experience, had some issues at first but they took good care of me afterwards, made me happy.

Great experience. Have bought about 15 vehicles from this dealership. Go see Manny N.

Went to Autonation in Fort Worth. Great courteous and prompt service.

Phil was great to work with. Got me a price on a new truck that beat all other competitors. Made the buying process quick and simple.

got in and out the same day.

GREAT PLACE TO GO

First time buying at Auto Nation. Good experience! Easy to work with! They did everything they said they would do. Our salesman Mike did everything possible to make our experience pleasant. We will definitely go back!!

Had a slight mishap today, but Jose took care of me. Definitely be back.

I thought I had a leak and when I took to service Mike took a look and felt it was the Ecoboost but I wanted to be sure since I was going on the road. So Monday I took it back and had it checked out and no leak! Thanks Mike and the service team for giving me piece of mind. They have been my dealership since I moved here in 2017. Total satisfaction.

Overall, very impressed with the work and professionalism of the staff.

It was fantastic 👏 👌

I was very happy with the top notch treatment at AutoNation Ford Fort Worth! They got me in and took care of the problem next day when 5 star ford told me it would be 3 months (REALLY). It was warranty work that was botch by another dealer in Colorado. I highly recommend!!!!

Always a good service experience. I showed up without an appointment and my service advisor, Steven Hunter, came out to meet me. I left the truck and came back to pick it up. When I did come to pick it up, Steven was at lunch, but Jose jumped right on it finding my ticket and keys and I was on my way.

Service advisor Susan Lee in my opinion is the best in the business always willing to go the extra mile for customer satisfaction

Whatever you do DO NOT go to the AutoNation Ford dealership on Bryant Irving. My grandpa retired from Ford so we are loyal ford people and we have never in our lives had to deal with a more disrespectful service team and sales team. I went in for an oil change and what they call the "works" where they check is all systems are working properly. I had an appointment and still waiting over 3 hours and when I inquired they had still not gotten to my car. When I finally got the service completed they said every system was in the "green" which i thought was odd on my 4 year old Ford Edge but I went with it. My battery literally died the next day and the AAA tow truck man who assisted me showed me that there was and IMMENSE amount of corrosion on the battery and i quote "If anyone would have opened your hood they would have recommended to replace that immediately". Since then I have had multiple other issues that were supposedly in the "green" but somehow magically turned up to be needing to be fixed.

A very pleasant buying experience with an awesome price. I got a lot more vehicle than I was looking for

Best Dealer sales and service period

I brought my car in for oil change headlight bulb. Mike was a very good associate at the Fort Worth Bryant Irving location.

My salesman was Jerry Nash, he overly exceeded my expectations.. He was really nice, informative, sweet and very bright man. He took his time with me and made sure i left with a very stylish and funky car yaaaaaaaay! I felt very welcomed when i walked inside of Autonation! I definitely will send all of my friends to this group of individuals! Great customer service guys

service department knows what they are doing, always kind regardless of my stupidity with my vehicle, prices will never be the most expensive nor will be the cheapest, they always keep good track of the recommended service that my vehicle needs, they are busy but not outragously busy, and at the end of the day they are honest.

My Service advisor Ricardo, sales manager Chris and the financial advisor Zachary were the absolute best. All very knowledgeable and were so very helpful. I highly recommend for your next car purchase going to AutoNation Ford in Ft. Worth. Exceptional place and people. Thank you so much for making my purchase so incredibly smooth.

Reed Lewis did a great job and was very patient helping with our truck purchase! Thank you Autonation!

I had been to another ford dealership and felt I was being given a terrible deal. They kept telling me that a new vehicle had 2000 miles on it. But when I went to automation on Bryant Irving they immediately treated me like a consumer that knew what they wanted. I bought a beautiful Edge off the showroom floor. I am still figuring out the electronics on it, but I am extremely pleased with my choice. Miguel was a marvelous salesman!!

My fiancé and I researched the vehicle we wanted and bought a 2020 Ford Explorer. Straight off the show room floor it had a burnt out switch for the 3 rd row seats. Took 4 days to get that fixed and to get the rear seat entertainment, that came with the car, installed. Got to drive it for 3 weeks before all of the electrical systems went haywire 8 hours away from home. It then spent 3, nearly 4 weeks, at a Ford dealership's service department looking for electrical faults causing the vehicle to be unsafe for driving. The service technician felt that all of the issues originated with how the rear seat entertainment system was installed. Now that it has had issues and surges through the electrical system it will be prone to having more issues in the future. This obviously decreases our confidence in this being a reliable vehicle for me to drive hours away from home for work. We went to the dealer that sold us the car and asked them to take the defective vehicle they sold us back and put us in a new vehicle. Their response was that they could give us $20,000 less than what we paid for the car less than 2 months ago. I have only been able to drive this car for 3 weeks and was left stranded and stressed far from home. And this dealerships response was that I was SOL. I am stuck in a brand new ticking time bomb waiting for it to leave me stranded again.

Reed Lewis was a pleasure to work with. He was very informative, easy going, and patient. Go buy your next car from him!

Prompt and friendly

Very helpful with identifying a problem with tires and then with selecting better tires for my vehicle.

For having 3 major things and 1 minor repair worked on, I am pleased to say the price was very reasonable. Also, I was shocked to have my car back the next day. It was about a 24 hour turnaround.

Everyone I encountered was professional and friendly. Susan, in the service department was especially nice. Also Mr Gary Allen, the shuttle driver was extremely kind and friendly, yet professional. Your staff made me feel like a valued customer.

This was a great place to buy a new car. The people are very friendly and helpful and really work to get the best deal for there customers. I would recommend next time you need car go see the great team at Autonation in Bryant Irving in Fort Worth Texas.

Long time Ford owner but first time to auto nation Fort Worth. Was in the area and wife wanted to stop and look at explorers. Every one we dealt with was extremely nice and dealership was nice. While looking at an explorer, wife decided to go with an edge. Tony was awesome and wife finally divorced GMC and joined the Ford family and loves her new car. Will definitely go back again.

The process was easy and they was able to make it fun. Perfect attitudes and everyone made me feel welcome

Overall Great experience I am familiar with the car business and new the deal was going to be hard to get out off a 2020 Silverado into a 2020 F-150 but deVan and his made work for two days on the deal and we were able to come to terms and got me in a Ford.

My Service Adviser, Jeff was very accommodating, courteous, knowledgeable about why my car was in the shop in the first place and professional. He kept me apprised throughout the process of getting my car fixed and I will definitely recommend AutoNation Ford in the future. I will also tell people to ask for Jeff. On a side note, when it was determined that it was going to take a few days to get parts, Jeff hooked me up with a loaner car which I picked up on a Saturday. Jeff was on days off, but Dalton was there and he also was a true professional in getting me fixed up with the loaner.

Every time I take my car in to AutoNation is a good experience. They are polite, helpful, and quickly take care of the services needed. I have been to other FORD dealerships in the area without any of the above things in place.

Bought a used Ford Flex from this dealership a few years ago. A couple of days ago, salesman Reed Lewis reached out to our family in passing and spent quality time searching for a newer one...his effort in working with us was much appreciated and I would encourage EVERYONE to go see him. Super Friendly and just a down to earth, trustworthy salesman you are looking for! Thanks again Mr. Lewis, definitely a happy/satisfied family here!

As usual, my service was prompt. I was advised on what my car needed without feeling that I was being upsold. I have worked with Pacer Duddington for years and was sad to see him go, but Jeff Sanderson may be my new go-to person! Thank you!

The salesman was super nice and was treated with respect. I liked my whole experience with AutoNation.

Best service I've ever had at a Ford dealership.

I use Auto Nation on Bryant Irvin Road, Fort Worth, TX for all my service needs. I would never go anywhere else. Mr. Mike Parker, Service Manager, is the best!!

Some dealers are very pushy and try to get you to spend an arm and a leg on something completely different from what you came in for. Not here, took my truck in and couldn't believe they did my oil change and inspection and didn't tell me I needed new suspension.

Friendly and prompt service

My husband and I have had our vehicles serviced here for the past 2 years or so. Service writers have always been friendly and communicative. We have recommended them to close friends and family for their service needs. We will continue to trust them with our vehicle needs as long as we reside in the Southwest FW area.

Great service

Yes I would recommend them !!!! Got me in and out did a great job !! Mr.Sanderson great guy very professional !!! Thanks

I was very pleased with the overall customer and personal service I received from AutoNation. Stefano my dealer went out of his way to make sure all my needs were met, even down to getting stuck with my old car that broke down on him in the middle of traffic! The entire staff was courteous and kind to make sure I didn't leave without being satisfied. I appreciate and recommend them highly for getting into a new car. Thank you again AutoNation!!!

Super awesome experience! Reed was my sales guy and he was so helpful. Very informative, very patient and very understanding about my needs. He asked me what I wanted and gave me more. 13/10 would recommend.

Susan was knowledgeable and professional. She made the experience pleasant.

I worked with Reed when considering a trade in recently. Although I decided to keep my current vehicle (happily purchased through this dealership), it was a delight to work with Reed. He listened to my priorities and worked hard to find a great deal. I recommend this dealership for it's convenient location, wide selection, and customer service (COVID precautions in place).

The service manager susan always threat us right and honest on the repairs we need for our truck i really recommend this place for repairs

CT did a great job working with me on my F150 with the 302A sport package. Great truck and great service. I would buy here again!

I had a good experience. Susan Lee gave me quotes on all future repairs and made sure that I was updated on the maintenance of my car.

I had a very pleasureable experiance when taking my van in for a recalled part luckily my van did not have a faulty part but the service manager Jeff was very kind! After having an extreemly bad experiance a few years ago I was so glad to see that they had turned their customers service around.

This review is for the service department. I have been taking my truck here for a few years and see my service advisor Mike Parker. He's always been honest and helpful with my service. Truck is done quickly

Have been dealing with Autonation for a long while and am consistently pleased.

Very good job..! Very fast good attention..I will recommend to my friends , I?m very grateful...

Great service yesterday! Matt is the man and was easy to deal with as well as taking care of my truck! All that I was told was going to be fixed was plus some!!

I always take my truck to Autonation Fort Worth location for service appointments. They do a great job!

We had a great experience, when we start looking for another car this is where you will find us. Thank you Chris and Josh!

Took my van for a service at this location. I had a great experience, susan lee the service advisor was great. Very helpful definitely I will go back for my next service 🙏

The purchase of F-150 King Ranch was of the best buying experiences I could expect. AutoNation Ford meet my expectations and exceeded my expectations. This was my second purchase from the good people of AutoNation Ford. Every employee that I had dealings with, was friendly, courteous and professional. Employees that deserve recognition for going that extra mile in customer service, Tony M. my sales associate, Johnny W. Service director who over saw the make ready for me to take possession of my new truck, Jerry M who made sure that I was getting the best deal I could get and of course Kelly F. for putting together a great team. Thank you, each and every one.

Blake in New cars is the guy you wanna see! He’s super helpful and understanding.

I went in for my first oil change and inspection of my truck and the staff was wonderful. They had me in and out in a reasonable manner. They even washed my truck for me. I would recommend them to anyone who is looking for a vehicle. Absolutely assume..

This is a great place to buy a car, new or used, with great people that really assist you with what will benefit you. 👍🏾👍🏾

Quick service and all ways courteous No matter what I need

Great experience! As an out of state buyer, I had complete confidence before going there and the paperwork ~really~ only took an hour. Would purchase here again if I ever need a truck.

Very friendly and fast service. Love being able to do my maintenance on a Saturday.

Well done service department! My car was serviced for an oil change and a flat tire. The job was done while I waited. I recommend buying a car from the dealership because they will do more for your car needs.

Good,great,awesome,fantastic,nice,well done, super,

Susan goes above and beyond to make sure you are taken care of when you bring in your car. Best service advisor I have dealt with

This was the best car buying experience I’ve ever had!! Superior level service going above & beyond!

Let's start at the beginning: Took my truck in for a check engine light, pretty confident that whatever the problem, it would most likely be under warranty. Service advisor Susan (could be a distant relative of Carrol Baskin, if you know what I mean) tells me it's probably not going to be covered, but they need to do a $249 diagnostic to be sure. At this point, we still don't know what has caused the CEL code. Then she points out they also can't give me a loaner vehicle for the day, but they can provide a rental for $45/day. But I could run over to an Autozone or O'reilly's to have them pull the code and give me a print out for FREE. Yup. Got the code. Easy fix. Covered under warranty. Went back with the printout and now I get Service Advisor Jeff. He's way more excited than Susan, and abundantly more optimistic. He got it in the shop and fixed in a day, all taken care of under warranty. Good communication, truck's clean, good day. In short, Autonation's service department does what you expect as a Ford dealer - they get the job done correctly and in a timely manner. But some service advisors are just more pleasant and easy to work with than others.

Great place to get service on my F250. They always communicate and go above and beyond.

Susan in SERVICE IS AMAZING!!!!!!!!!!! Thank you for going out of your way to help me.. thanks for being quick and efficient!!! #TeamSusan Love always, Jessica H

Very safe and friendly environment! Timely service!

AWESOME!!!!

Thank u sooooooo much Antoine, D Ward, James & Josh@ AutoNation Ford/Bryant Ivring for putting in the hard work and tireless efforts to make it all happen for me!. Im very very grateful to you all. 5 stars just isn't enough to express my gratitude for all of Your Excellent Superior Customer Service!

I’ve had my Ford Edge serviced here for almost 3 years. It’s a very streamlined process IMO. I highly recommend this dealership for your servicing needs!!

I had a awesome experience, thank you. I would Recommend friends to this dealership and fourth service

Brought my car by to get a Diagnostic check... Jeff the Service rep was Outstanding. A plus service. He let me know what was happening with my car the whole way. Weather it was by call or text, if something was being done I knew about it... Came to pass that I had a transmission issue. But without Jeff going the extra mile to ensure that was indeed the issue I can't imagine the money I would have had to shell out. Thanks again Jeff. I don't know what they're paying you buddy, but it can't be enough. Keep doing what you do...

La pronta atención y las personas muy atentas me gusta cuando me limpian el carro y el servicio del carro para volver a casa y de recoger el señor es muy atento

For the last four years I have used Auto Nation Ford on Bryant Irvin to service the engine on our V 10 Ford motor coaches as well as all our cars. We made an appointment to get the oil changed in our Class A at this Ford dealership for this last Thursday. Upon arrival, which was three days after we made the appointment, we were informed that they no longer do RV oil changes. Really????? No one even called to cancel our appointment. If you have a new policy that is fine but why did you let me go to Cleburne and drive to your location in the first place? So, my four Ford products will now be serviced somewhere else...

My fiancee and I were in the market to get a new car. Originally we went to David McDavid, however we weren't happy with the service and no matter how much we tried to leave, they kept trying to hold us there. We went with Autonation. They were honest, respectful, courteous, worked hard to get us what we wanted, and they were realistic with our price range. We got exactly what we wanted for the price range we wanted to pay. I highly recommend Jerry Nash and De'Van Ward for sales, they got us a perfect car. I also highly recommend Gary Anderson for financing. Gary worked with us and managed to lower the APR to a rate which was affordable while maintaining all the ideal services for our vehicle. Will be highly recommending my friends and family.

The staff was extremely helpful in getting us into the exact vehicle we wanted.

My experience was very professional. I have taken other cars in my family to other dealerships and the service has been lacking. Thanks for serving us in a professional manner.

Jose (service rep) was great, helped me with problem and scheduled a loaner vehicle for me. Had water leak, tech was unable to find where leak was coming from. Johnny Wood (service manager) is the beast of all, always there for customer with problems.

Like most people I spent weeks researching the pickup truck I was interested in purchasing. Trying to figure out what would be a reasonable price for the truck and a fair value of my trade in. Watched countless YouTube videos on car salesman tactics and how to avoid them. How to tell the dealer I wasn’t going to pay for the high price low value addendum items that they inevitably add on to vehicle. I was surprised that AutoNation Ford of Fort Worth presented me with a price on the new Ford Ranger Lariat that was lower than I expected. Offered more for my trade than expected and didn’t have an addendum sticker with all the usual suspect items that most dealers seem to pack on a vehicle that few people actually want. All seemed good but one more hurdle, the Finance Office😬. I already had financing arranged through our credit union but watched any videos in preparation for the heavy handed sales pitches from him. Again pleasantly surprised. Although he did offer quite a selection of items all of which I declined except for the extended warranty, but there was no real pressure to purchase the other items. This was the most painless auto purchase every.

Like most people I spent weeks researching the pickup truck I was interested in purchasing. Trying to figure out what would be a reasonable price for the truck and a fair value of my trade in. Watched countless YouTube videos on car salesman tactics and how to avoid them. How to tell the dealer I wasn’t going to pay for the high price low value addendum items that they inevitably add on to vehicle. I was surprised that AutoNation Ford of Fort Worth presented me with a price on the new Ford Ranger Lariat that was lower than I expected. Offered more for my trade than expected and didn’t have an addendum sticker with all the usual suspect items that most dealers seem to pack on a vehicle that few people actually want. All seemed good but one more hurdle, the Finance Office😬. I already had financing arranged through our credit union but watched any videos in preparation for the heavy handed sales pitches from him. Again pleasantly surprised. Although he did offer quite a selection of items all of which I declined except for the extended warranty, but there was no real pressure to purchase the other items. This was the most painless auto purchase every. Salesperson was Blake.

Nice friendly staff and the wait is short compared to some other locations.

I co-signed for my daughter to get her a car. Everything went smooth, into the loan payments came in the mail, in my name. Come to find out, in order to make the sale go through with the bank. The salesman/ finance person put the car in my name, with me not knowing....smh

Great experience will be back for sure!

Glen in parts department rocks!!!!

Fast,Friendly,courteous service Jerry needs a raise, he was very diligent and thorough without the pressure, great salesman! Cant believe we actually had that great of a salesman. Also the finance guy Zach, impeccable! Very thorough, helped make our buying experience the best... ever! Overall.....well done!! Second new truck from autonation ft worth, see yall in seven years!!

De'Van, James, and Gary did everything they could to get me in a good car even though I lack a credit history. I was treated like any other customer with any other credit. This doesn't feel like your typical auto sales type of place and that's very refreshing. I would recommend anybody looking for a vehicle to stop by here before you make a decision.

Needed to get in and out quick and mentioned it. they did a great job servicing my car quickly and properly!

I received a fair price and reasonable financing with personalized service. Can't ask for more than that.

The Service Department went the extra mile to help me out with a warranty adjustment.

I love Autonation in Benbrook. The service set is kind and second to none. I bought my car in 2014. They have done all of my services.

On time, friendly, knowledgeable and helpful service managers.

Everything went as expected this was my fourth Ford Escape and I?m really loving the color and new features. Manny Nunez took great care of me and Gary Anderson in the Financial part

Steve Hunter, my service advisor, takes care of my truck needs and yesterday I got the oil changed and was advised to service my trucks rear brakes, which were done. He also advised that I should replace my lug nuts as there were many complaints about them freezing up, which FORD has and won’t address. The lug nuts were approximately $150.00, but worth it as you don’t want problems in changing a flat tire when you’re on the road, If you have a FORD check and see if you model has that problem. Service was great. Thanks STEVE. CUSTOMER ROBERT

Waited three hours to get tires balance. Everyone was very friendly and helpful. Wonderful service. Thank you.

We just bought a new Expedition from here. Our salesman was Allen. He did a top-notch job at making sure we were happy with the entire process. I highly recommend using them for your next purchase and ask for Allen. We will be back for our next purchase. Thanks!

Just bought a used truck from Auto Nation. Great folks, clean truck, good price, no pressure. Thanks, Allen, Chris, and Zach.

Salesman very courteous in understanding my recent experience before coming to Autonation.

Amazing. Thank you gary anderson and Chris p for making our experience buying a new vehicle stress free.

Susan was great in getting my car repaired. Service was quick and I was kept informed of what needed to be done.

It was good

Assistant Service Manager Mike Parker was terrific; the wait for service was too long.

Simple...Steve and his team are great. Always easy to schedule, great feedback, courtesy ride to and from service center, and vehicle always clean when I pick it up. Thanks!

I had a pleasant experience at this dealership. The salesman (Craig Parr) was easy to work with and accommodated my needs without any problems. I was very satisfied with the deal I made, which included a trade in. Love my new F250 Platinum truck!

Great experience all around! Stephan is the best service advisor, kept constant communication with updates, and worked to get my car repaired as quickly as possible! Will go back for all of my service needs!

Took truck in for two problems. They explained what the causes could have been and how they would fix it. Ended up getting it done in less than 36 hours. Great service team, great dealership.

Great service great staff

I have purchased many many cars throughout my life and this by far was the best car buying experience ever. These people are great!!!

Working with Blake and Josh at AutoNation Ford Fort Worth was an incredible experience. Both were knowledgeable and understanding of our needs. Showed us multiple options to help us get exactly the vehicle we wanted and at a price that was fair. I recommend anyone looking for a new ride to stop and see them ASAP!

The best car buying experience I have ever had by far. These people are great!!!

Excellent customer service from Mr. Randy, Service Manager, He finds way to inform me about any changes that occurred during the work process.

After buying my truck from a another AutoNation Ford dealership in fort Worth, I was sadly disappointed from the sale of truck to the service of the truck everything was a hassle. So I thought I would bring my truck to AutoNation on Bryant Irvin in fort Worth and the experience was awesome. I was greeted as soon as I drove into the line. And I explained that I would be leaving my truck but I needed it by certain time and the service advisor told me that was no problem with that. I went out to work and only an hour later I got a call saying my truck is ready. No hassles no bad attitudes just great service. I sure wish the other AutoNation in fort Worth was the same but again it is not.

Excellent experience with getting my F250 Super Duty taken care of. As soon as I put my truck in park David Bearce was standing at my door ready to take care of whatever I needed. I was there to have a recall issue and a warranty issue addressed. I felt very welcome and heard and knew my Truck was in good hands. Received a call from David that there were some other items that needed to be fixed that the technician noticed when he was handling the issues I brought my vehicle in for. Items that carried a hefty price tag. David explained all the options and asked if I had purchased an extended warranty. Thanks to David’s thoroughness I was reminded about the warranty I had purchased. David saved me a ton of money. Even though I pass several Ford Dealerships to get to AutoNation, I will continue to do so to take my truck to them.

Battery was installed in les than an hour. I was kept informed of the progress. Steering wheel and gear shift were covered in plastic. Everything was wiped clean.

The service department is the best. Every time I have taken one of our cars in there for service we have been treated perfectly.

Needed repairs due to check engine light on my 2013 Ford Escape. The overall experience was smooth and the staff professional and knowledgeable!

Great dealership and friendly people. Clean and comfortable waiting room in the service department. Appreciate the follow up call to discuss any concerns I had.

The service technician was very courteous and helpful. Due to some extensive work that had to be done to my Expedition I was given a loaner vehicle of similar model. That vehicle was brand new and a treat to ride in. Everything else was good.

I recommend AutoNation Ford on Overton ridge and Bryant Irving Road to anyone and everyone.I have been fortunate enough in the last 3 years to buy two different vehicles from them and both experiences have been wonderful.They will do all they can to get you into the car you want.We all think I can never afford a new car or my credit isn't good enough to buy a new car those men in financing are the best at getting you what you want in your price range and they don't try to push you into something you can't do.They get you all the best information and options they can do you can make your dreams of a new car come true.We were truly blessed with all the people who got me into my 2020 Ford Ranger!!! 🥰

They got me the car I wanted at a rate I could afford .They were courteous and kind followed all the covid rules offered water and it didn't take all day.I bought my first car thru them three years ago and both times I was only looking said I can't afford this I have not this kind of credit and they said we have a lot of lenders and our credit guys will work hard to get you into a new car.They went above and beyond both times I would recommend them to everyone .Ten stars all the way.

Assistant service manager David Bearce is great to work with. The epitome of customer service.

Jose Ramos, Chano, Mr Gary, Trent and Luf always take care of me!

Jose?s , service writer , does a great job , plans ,organized , and executes well .

Always professional, honest and reasonable.

No problems....courteous service, timely, I have been going to Ford Nation ever since I bought my car there in 2015 and will continue to do so.

Jose, Tony, and Gary were very helpful in my car buying experience! They made it as easy and painless as possible.

Service done in a timely and friendly manner. Bought the car here and have always had it serviced here.

Susan Lee provided excellent service. My appointment was handled quickly. 5 Stars for her.

Friendly, excellent service.

I have to say after many years of going to Grapevine Ford, AutoNation Ford has impressed me more. They really do care about you as a customer and my salesman De'Van Ward was great.

Pacer Duddington has been helping for a couple of years now with my 2013 Ford F150 and he always goes above and beyond doing a great job taking care of me. I would recommend this Autonation and Pacer to anyone, they all have great customer service from the start of your appointment all the way to when you pay at the counter.

Best customer service ever. The rep gentlemen we r polite clean and informTive

I had the experience of having Susan Lee as my Service Provider and she was simply awesome! I really enjoy coming this location mainly because of the ?GREAT CUSTOMER SERVICE SKILLS? I will definitely recommend anyone who has a vehicle and are looking for a Great person to wait on you, asked for Susan Lee at AutoNation Bryant Irwin Fort Worth, Tx

Susan in service is the best service advisor and Manny in sales best salesman ever.

Job was done quickly and efficiently! Checking out was safe and quickly getting it done.

Pacer Duddington was very helpful and very professional in the way he handle my issues. By far the best service professional I?ve dealt with at any Ford dealer I?ve been too.

My purchase was long distance. I dealt with the salesman by phone and by computer. Blake was wonderful and very attentive to my needs. My vehicle was delivered to me and the driver was very experienced at her job. I will always go to AutoNation for any further auto needs. Thank you very much.

This is the second time I've used these guys for servicing my F-150. Once again, they surpassed my expectations. If you want an honest group of guys who do an amazing job, this is the place for you.

As always the service was done with efficiency and thoroughness. I also appreciated the evidence of extra cleaning in the waiting area in recognition of the guidelines during these difficult days. My thanks to Service Manager Stephen and all the staff.

Chris purtell set me up with the easiest car deal I’ve ever done in my life he went above and beyond what I expected wasn’t pushy and made sure I got a deal I was happy with and was as honest as a car salesman can be

The Bryant Irving location is great..very helpful and will get your car serviced quick as possible

Ford service is excellent. Jose Ramos is always extremely helpful when I take my 2019 F250 in for service or any of our vehicles.

Pacer Duddington has been my service advisor for the last couple of years with different trucks I’ve had. He is always very knowledgeable and willing to help.

Great people and great service! I love my qx56!

Lazy service supervisors. Nobody greets you when you pull up for service. Everybody just sits in their office. Did not wash my car after service. Very disappointed!

I go to Auto Nation Ford/ Mazda on Bryant Irvin Rd it's convenient to my house. The staff are all friendly, the lounge is comfortable, My service writer is Pacer Duddington he takes good care of my car's needs and explains everything to me that needs to be done or any services that may be due. He always lets me know if there is any coupons that might help with any service I need done at that time. I bought my car from David McDavid Ford but, I service my car at Auto Nation Ford / Mazda because THEY CARE for their CUSTOMERS and don't try to sale you a service you don't need. I have never had a problem with them. Thank you for all the Great Work Auto Nation & Pacer Duddington. Customer For Life Teri Obarto

I've bought my last two new vehicles from this dealership. I have all my Ford's serviced here. Now, my Service Advisor-Mike Parker is simply outstanding!!!! What an asset to your team. He's always prompt and efficient with my time and our Ford vehicles. He under promises and over delivers!!! EVERYTIME! Kudos to this awesome dealership!

Great service staff. Fast service on my vehicle. Nice loaner. Everyone was very nice and willing to help.

Mike Parker is simply outstanding!!!! What an asset to your team. He's always prompt and efficient with my time and our Ford vehicles. He under promises and over delivers!!! ALWAYS! Kudos to this awesome dealership!

Supper fast, even an unexpected wash job. Nice list of various items on the truck that all checked out ok.

Matt was great getting my F150 in and out for transmission flush. But i also need new front sway bars; cost quoted was outrageous compared to how much i can buy same Ford parts online, i cant afford the repair.

I purchased my 2018 Ford Escape from this Dealership 2 years ago. I only have this Dealership service my vehicle. I trust their professionalism. Thank you to Mike Parker for the speedy service I received yesterday.

These guys are awesome. Personable, professional and patient. I worked with Kyle, Blake and James and they went above and beyond not just with the sale of my vehicle but really delivered on the customer service and follow up. I highly recommend them to anyone looking for a vehicle. 10/10 would shop here again.

Everyone was awesome and so helpful!!

Such friendly and amazing service. Awesome buying experience!!

Dropped my car off for recall repairs. Finished as stated. Drop off and pick service. And car washed. Loved it.

Thank you for the easy and hassle free experience in purchasing my GTMustang that I?m enjoying immensely right now

2857 Michael Parker Thank you for the great customer service ! He is very knowledgeable and courteous too.

Their south Fort Worth outlet is absolutely the best experience.

They are overall very good and professional. I would recommend the dealership to others!

Service was great Joe Varga was my salesman and he was great!

Matthew Bowling always makes servicing your car easy. Great Service! Thanks!!

Jose is the best. We won?t go to anyone but him. He takes care of us in a prompt and courtesy manner.

I definitely recommend AutoNation Ford, Fort Worth. Their service manager, Mr. Mike Parker, is the best. Service is excellent.

https://m.facebook.com/story.php?story_fbid=10157220947243277&id=533363276&refid=17&_ft_=mf_story_key.10157220947243277%3Atop_level_post_id.10157220947243277%3Atl_objid.10157220947243277%3Acontent_owner_id_new.533363276%3Athrowback_story_fbid.10157220947243277%3Astory_location.4%3Athid.533363276%3A306061129499414%3A2%3A0%3A1583049599%3A1780513640815179508&__tn__=%2As%2As-R

they took care of my new Ford F350 PU Truck with out any problems. I feel confident, that Auto Nation Ford is where I will take all of Service and Repair needs in the future.

Very satisfied with their service, thank you for coming out to my home and replacing the recalled parts

Simply the best! I've purchased vehicles in the past from this dealer and I needed a new vehicle ASAP. I told the salesman exactly what I wanted. He not only located what I wanted, but he made me just one offer and I couldn't refuse! This was by far the best and easiest purchase of a new vehicle I've ever experienced!

As usual, the service department staff was friendly and responsive. All my questions were answered, and the work done was satisfactory.

Bryan Irvin Auto Nation is one of the most professional dealerships in the country. There personal are all ways very professional and there to help for any problems .

Was wonderful service and everything was done correct the first time.

Had a recall call to make an appointment check the recall number drove the got up on my day off and they told me they already did that recall three weeks ago wasn’t too happy about it though

Told when I made the purchase of a used Jeep that the windshield would be replaced. That was in October and now it’s February.After making several phone calls I keep getting the run around. Even though it was in writing it would be replaced doesn’t seem to matter. There are many option to purchase in DFW area. I would recommend staying away from AutoNation family of dealerships. Texas Nissan or a Don Davis dealer will be my next choice. Great experience at both !

We saw the Expedition on their website that we we hunting. After contacting Chris we made arrangements to meet and view the car in three days. In 2 1/2 hours we drove away in the new Expedition. Happy wife happy life!!!! Thanks Chris

AutoNation has always been my go-to for my car repairs. They are very professional and do good work. I also like their shuttle service. The gentleman who took me to and from was very courteous.

Staff was very friendly and helpful. David was our rep and he went up and beyond for us.

I appreciated Service Advisor, Pacer Duddington for his assistance and knowledge with helping getting my vehicle service correctly. He kept me updated and informed.

What a great day. My husband needed a truck and my car broke down on thursday. We went in just to look around on Saturday and left with 2 brand new vehicles. everyone we spoke with was phenomenal. Jose Ramos at the service dept, Manager James, Sales people were Koby and Stefano and Josh in finance . Special thanks to Koby for making sure everything was good to go.

Jose was top notch and I was provided a loaner vehicle of equal and/or greater value. They were persistent under my trucks issue was properly diagnosed.

Very nice sales force and management. They know their cars, but do not push and make the customer feel uncomfortable. They searched the country for the car and color I wanted.

It had been awhile since I purchased a vehicle and the team at the Auto Nation in Fort Worth on Bryant Irving is amazing! From the internet experience to the closing of my sale, I could not have asked for a more professional experience. Joe Vargas was my sales rep, Josh took care of the financing and James Maxie was the manager who made it all come together perfectly! It is no surprise to me why these 3 gentleman are working in this industry. Ford/Auto Nation is very lucky to have all of them on their team. Again, thank you for an absolutely wonderful and stress free car buying experience.

The whole experience from start to finish was phenomenal. I 10/10 would recommend anybody looking for a vehicle to come here. We actually had a really fun experience which rarely happens when you are buying a vehicle. Best truck buying experience hands down!

Outstanding service, super friendly staff. Repairs made in a timely fashion

Looked at 10 trucks, test drove 5. Tony, the salesperson was patient and attentive.

I've been going to AutoNation Ford of Fort Worth on Bryant Irving for many years now and have had the same service rep the entire time. Steve is honest and helpful and as a single woman, I know I am not getting taken for a ride. Steve listens and treats me like a valued customer. I highly recommend this dealership for service and repairs.

Be sure to visit the one on Bryant Irving..clean..friendly..respectful..glad to have your business

Service was great..restored my opinion of Ford..and Auto Nation care for their customers

Terrible customer service and the worst car buying experience that I have ever had. Salesman was not knowledgeable about the vehicles that he was selling. They promised to fix a windshield on the ford ranger we bought and we spent WEEKS after we bought it battling with them to get it fixed. Would not and will never recommend this dealership to anyone.

very professional and helpful

Always a reliable service every time we visit. Although you don?t have Mazda anymore you still take care of my car and my warranty with out issue.

This is exactly the experience one should expect when purchasing a vehicle. The AutoNation Ft Worth team went over and above expectations.

We drove in from out of town and needed an oil change quickly. Matthew in the service department was very professional and helpful. It’s not everyday you see such outstanding customer service! They got us in and out in timely manner, which I appreciated very much. We will definitely come back next time we are in town and need service completed on our trucks.

Personnel are really friendly and helpful. Everything explained through ly.

efficient and effective also very friendly organization

Both Misty and Mary were excellent to work with. They had me in and out of the dealership in the truck that I wanted before noon. It’s always nice to have a quick painless car deal. I would highly recommend them to my friends and family. Mary was very knowledgeable About the

Service was good. The service technician was friendly and helpful. Everything was explained well and the facility is nice.

Great experience with quality work. Communication was timely and accurate. Price for work was very fair.

Got my truck inspected there and had no problems. The service advisor (thank you Pacer) knew what he was doing and got me in the system quickly, and my vehicles inspection was done efficiently.

I was recommended AutoNation by a friend and was not disappointed. I was in need of a car and unsure of where to start looking but their site really helped narrow it down. On top of that De?van was very kind and welcoming. He sat down with me and discussed all the things I was looking for in a car and my needs. He was very informative and helpful with the process. With his help I was able to find a wonderful car that is perfect for me! I strongly recommend him and AutoNation to everyone!

The only thing that bothered me was my appointment was made on line and did not show in their system. No Bueno!!

One of the best services I?ve been to in a long time. Service advicer was very friendly and professional and fast. Very good experience.

Although the service writer is exceptional thank you Jose Ramos, the technician left my wife’s headlights on so when she was finished with her beauty parlor appointment She came out to an car with a dead battery. This is also not the first issue with the mechanics

I have the Best Service Rep at the Autonation in Fort Worth, Texas on the Byrant Irving Location. I have always had great experiences with Susan and felt very taken care of. I am glad to have bought my vehicle here at the same location knowing now what great service care they provided I would certainly buy my next vehicle here. The service to me after the sale is most important.

Outstanding and pleased with my new 2019 mustang and customer service.

Matthew was very upfront and professional about repairs to our truck

Brian Hurta was my sales person he did a fantastic job of getting me into the a car I needed. I?m very pleased with the buying process at Auto Nation

Went in for an oil change and everything was great

Excellent service all around and pleasure to do business with

THIS PLACE IS FULL OF CROOKS, JAMES MAXIE (SALESMEN)TRIED TO KEEP A CHECK, AND TRIED TO GET A LOAN FROM USING MY CHECKING ACCOUNT INFORMATION AND ME MY HUSBAND CREDENTIALS. WHEN HE REALIZE HE COULD NOT GET A LOAN FROM MY ACCOUNT HE GOT GHOST! RANED... GENERAL MANAGER STATED WE WERE APPROVE BY BANK FOR NO MONEY DOWN THEY WERE TRYING TO GET A LOAN FOR 2,250.00 FROM SOME COMPANY THEY WERE PLANING ON SCAMMING ME AND MY HUSBAND OUT OF 2,250. NEVER SHOWED HE A CAR OR TEST DRIVE ANYTHING TRYING TO GET OUR MONEY. SCUM SCUM THIEFS. DON'T GO TO THIS DEALERSHIP DON'T DEAL WITH JAMES MASSEY.

Kind and quality service. Made sure I knew the coverage of my vehicle, in order to get the best value I could.

I went in for a recall on my ?19 f-150. While I was there I showed a video that I took of my dash doing crazy things when I started the truck. He tested the battery and said it was bad. He took the truck and 40 minutes later the recall was taken care of and I had a new battery. I bought my truck from here and overall I have had great experiences. 4 stars for facilities because they are very basic. The ?kids room? has a couple small tables and a 12? tv with some really old movies. It wasn?t ideal to take a 4 year there but sometimes those things happen. No real complaints about AN Ford FW.

Susan Lee is a sweetheart! She absolutely bent over backwards to take care of my warranty needs! If she ever changes dealerships I will too.

They failed in their duty to customers.

We were looking to upgrade my 2016 Flex to a new one since this is the last year they will be made. Devan at Autonation Fort Worth went above and beyond to find us the Flex model we were looking for. The service we received could not have been any better.

I’ve gotten my oil changed there since I bought the car from them in 2014. Just had my car taken in to change the pinion seal and couldn’t believe how quickly they got it done and below the price they quoted me at. Nothing but good experiences with the people at Autonation Ford.

Great experience. They had the vehicle I was looking for at a great price and offered me a great price on my trade in sales associate and sales manager were courteous and attentive. Easiest auto purchase I have ever made. I drove off the lot about 2 hours after arriving at the showroom in my new truck.

Jose Marquez was the best. Helpful and resourceful. We got two vehicles from them. They are awesome!!!!

good service and nice people

Improve the service area. Didn't have a good experience- not willing to work with customer.

I took my car in for a recall part and they went above and beyond. The work and speed was amazing. Very friendly customer service. Thank you Sue Lee for all your help with Snowflake.

Susan was smart, knowledgable, funny, and totally oriented towards my satisfaction. I could not be more pleased with the process with her.

I recommend sales and service departments to anyone who is looking for a new vehicle it get yours serviced.

Routine oil change. Left car to do errands. Picked up in an hour. Employee insisted on bringing the car around so I did not have to get out in the drizzle! Another routine trip. Left car, went for breakfast, picked up car when finished. Everyone was so friendly! Love AutoNation!!

Awesome Sales and Service personnel. I have been doing business with them for many years, and always return when I need my next vehicle. My new Truck was priced right with all the bells and whistles I could imagine.

Buying a new truck hasn’t been what I would say , enjoyable , however this time was different. My salesmen Blake Brown was straight with me, no bait car, no talking up something I was interested just listen and accommodated. The truck I bought ended have a minor issue so I’m thinking here we go. Matt Bowling in the service department exceeded my expectations, what above and beyond the scope of he job to make sure I walked away happy. It’s rare to find to solid guys like that at the same dealership but they are there! Thanks Matt, Blake and Jeremy! You guys are doing your company a tremendous service.

Blake Brown was my sales guy, awesome guys! Matt Bowling was my service advisor and just went above and beyond he job requirements. Really, both Blake and Matt went above and beyond what the job requires. Truly appreciative those guys created such a great experience for me.

The service man promptly took my car in for an oil change. My friend Gary made sure that I had a good car wash. Do make an appointment because they are very busy.

Jose assistant manager in the service department is awesome! His Customer service deserves ⭐⭐⭐⭐⭐

Very helpful and friendly I will give the AutoNation team a 10

Great people!!! Very professional and will do all they can to help you get into a good ride!!! Matthew Baker was very professional and did everything he could to help and not just “sell” a vehicle!!! Would recommend to get with him and his team to get what you are looking for!!

Had to have some work done on my car my Normal dealership said they where 2 weeks out, called them and they said bring it in the following Tuesday at 1:30, figured that’s not so bad since it was Friday. I was worried since I had to pay for a rental so tried to get it looked at and fixed as quickly as possible. They didn’t even look at my car for a week. But I still had to pay for a rental. Got my car back finally and it smelled badly like sweat and dirt.

We went to this dealership after months of research and looking for a starter car for our teenager. We even got our financing squared away before test driving. We went to Auto Nation to see a specific 2016 Ford Fusion with a $9900 price tag. When we got there we walked aimlessly around the lot before finally heading towards the office to find a sales person to talk to. Normally at a non-tote the note dealership, I really expected to be pretty much greeted as soon as anyone saw us park our vehicle. Nope. We had to hunt down a sales person. Once we told her the exact car we were there to see, I mentioned that the window tint was seriously messed up, bubbling badly and looked ready to start peeling at any moment. During the test drive I expected to be treated like the sales person was trying to make a sale and themselves some money. I had my teenager with me because he was buying, I just went along to make sure he didn't overlook problems with the car and explained after he test drove it that I wanted to drive it as well. This lady absolutely couldnt answer a single question about the car. As my son was driving I went through the packet she had brought along and found the Carfax on the last page after she said she didnt know where it was and could answer no questions about previous accidents or really anything at all about the car. Then she got super put out when we didn't go the direction she told my son to go. When he pulled over to let me drive it she got really short with us. So upon parking the car I asked about a spare and she wasn't sure. So I got into the trunk and was able to find the spare, but no jack, and she had no idea where it could be after I looked in all the usual places. I mean we couldn't even find the spare location in the book. So I asked if they had a jack for us. She didn't know. Would the fix the tint or come down off the price a little since it was genuinely messed up. Nope. No haggle price. Finally one of the other sales people offered to get a jack for the car. When we called the finance person, the price was way over the 125% value to loan ration. When I told them that they were insistent that being the price. No negotiation. Over all, nobody pays sticker price on a car. The whole experience sucked. First, they posted pictures that didn't show the tint and who considers buying a car with no jack? The sales woman Anita was just rude. So we drove over to 5 Star Ford and got a way nicer car with a much more professional sales lady. Value to loan ration was on the money. I wouldn't buy a stick of gum from Auto Nation.

Terrible customer service from Matthew who stated in our initial lengthy conversation the issue I was having with my vehicle sounded familiar and he’d get me in and out in a timely manner. Upon my arrival for my scheduled appointment Matthew did not greet me, was actually rude to me until I finally jogged his memory enough to realize I had called in a week prior. Matthew never told me there is a 3-4 day turn around, nor did he ever tell me my vehicle would sit untouched for 24 hours. Matthew also never told me there would be a $100+ diagnostic charge. After 48 hours of having my vehicle they could not replicate a problem that occurred again very quickly after I had the vehicle back in my possession. I called again to try and give this dealership another shot but the condescending tone, over talking and arguing during my conversation with Matthew will send me elsewhere. Beware of the terrible customer service at this location.

Nice experience at AutoNation. Brian in sales was very informative and explained almost everything about the Ford Ranger we eventually drove off the lot. Ray in finance was very easy to talk to. Nice humor.

No one tries to sell me more services on my car than are needed. I'm asked before any work is done. I trust these people to take good care of my Ford.

Chris p. was my salesman, absolutely amazing! appreciated him being upfront and honest about everything! I highly reccomend using him for a purchse of any vehicle.

Everything was excellent as usual. Thank you (Ford Fusion service, June 10, 2019)

Just purchased our vehicle and we could not be happier! Chris Purtell,our Sales Associate, "knocked it out of the park!" Gary Anderson, our Financial Associate along with Chris, took care of us with the utmost respect and support. We really appreciated their dedication in helping us get the right vehicle for the best price.

STOP CHEATING AND LYING TO PEOPLE and CHEATING CUSTOMERS

The service was great. I brought my car in for an oil change and routine service. Was in and out in under an hour. The even removed two nails from my tires and fixed the holes.

We had a pleasant, easy experience purchasing our new vehicle at Auto Nation. Worked with Chris Smith and Gary Anderson and they were both informative, knowledgeable, patient, efficient and fun to work with. They addressed all our questions and we are happy and left the dealership feeling good about our purchase and the service warranty option we chose.

Very favorable first visit for services since we bought the car.

We bought a new car from AutoNation which was a great experience. Lewis Cline and Gary Anderson made it fun purchase. They are an asset to AutoNation.

They were nice and patient and answered all my questions!

Chris was great I would recommend him to anyone I received a one courtesy and he met all of my needs

The service department is very dishonest! they will take your money but will not fix the problem! $1,850 later my check engine light still comes on and the O2 sensor that they know is messed up they won't replace although I told them and show them from other readings that that was the problem. $40 spent on ubering back and forth to pick up a loner vehicle that I never received. the service manager's name is Larry and the person I work with his name is Mike and I suggest you stay away from them and the entire service department!

Bought our new 2019 Ford Fusion Hybrid here; folks are always so professional and friendly. Makes buying so easy - even with all the paperwork involved. Gary Anderson just makes everything go so smoothly! And our sales guy Stefano was the best! Really helped me make my decision quickly and easily! Probably the best dealership in metroplex!!

Salesman Stefano was very helpful in helping me decide which model of Mustang I wanted to get. Took me on test drives for different models. Explained the differences in each model. After I decided on the one I wanted to purchase, showed me how each accessory work. Help on setting up FordPass and show what features was available and how it works. Had a very pleasant experience at the dealership. Salesman Stefano has contacted me after the sales to see if everything was ok, if I had any questions to let him know he would help me out. The final paperwork person and the manager were good people to work with. I am now enjoying my new Mustang. Thank You all for the wonderful experience.

When I first walked in the door I felt like this is the place I want to buy my car

Dropping off the car for service in the AutoNatiion drive-thru drop-off line is quick and simple.... Call ahead and make an appointment, and it takes ONE quick minute to drop your car off for service!

the service tech, Susan, was very friendly and took care of everything.

Very nice and good way to get your car fixed

the best buying and service

Great people thanks for the car. Will referral everyone I know to them.

Great buying experience and great service department

Have some integrity. Don't lie to the customer when you're at fault. Worst experience ever, should've just done the work myself

INEXCUSABLY TERRIBLE experience at this location from start to finish. Bought a certified pre owned King Ranch F150 with the platinum level warranty THROUGH AUTONATION. I was lied to about the financing details at the point of sale. Particularly my interest rate. I later found out that the truck was sold to me with faulty tail lights, even though I paid for the additional inspection as a certified pre owned vehicle. Water was able to enter those faulty tail lights and the electrical system on the truck was ruined. I brought the truck in to autonation's service department where they told me my AUTONATION BRAND warranty was voided and I would be required to pay $5600 to get it fixed. I could tell that I was being scammed and I didn't succumb to the overwhelming pressure put on me by upper level autonation management (Director of Service and General Manager) to pay the repair costs. It turns out that they never even attempted to get my truck fixed under warranty. After several days horrific lies and mistreatment, autonation ACTUALLY submitted my truck to warranty for the first time, it was covered and fixed immediately. This proved to me that Autonation management attempted to SCAM me out of $5600, then submit my truck to the warranty department, so that they would get paid twice to fix it. I was lied to at the point of sale, sold a faulty vehicle which was certified by autonation, and then attempted to be scammed out of $5600 by the service department. I would strongly advise you not to do business with these people. I have never had such a terrible buyer experience in my life.

The credibility of this establishment has been permanently tarnished for me. I have watched the shady tactics used by multiple people in this company to try to con a good friend of mine out of a big some of money. Buyer beware: Do not buy the warranty that they offer you on your vehicle. My friend purchased the best warranty they offered on a vehicle. There were issues that needed to be corrected and they told him the warranty department wouldn't cover it. They were going to charge him almost $6000 dollars to replace taillights. As it turns out, after my friend spoke to the warranty department he found that a claim had never been submitted. Eventually AutoNation agreed to "pull some favors" with the warranty department and get the work paid for. It only took a short phone call back to the warranty department to find that only then had they submitted the claim and it would have never been rejected to begin with. I will definitely be taking my business elsewhere.

Matthew who assisted me was very helpful and helped me out tremendously when I was in need of it.

Just purchased my second car here. I feel the sales staff, finance personnel and service staff are top notch, friendly and there to assist anyway they can. I live in Missouri and bought two cars in Texas.

Brought F150 in for recall. Service agent was knowledgeable of recall and scheduled same day. Repairs were made as promised and in less than time expected.

Bought a new Edge, the people there are so friendly and it was an awesome car buying experience.

The purchase of my used truck was a very positive experience. The salesman was professional and very helpful The price was very good and the vehicle was in very good shape. A very positive experience.

Always very helpful good service

Josh was so genuinely friendly and courteous. He answered my questions and had my vehicle back to me ahead of expected schedule. Josh is a real asset!

Courteous service representatives. Notified me of recalls on my vehicle and repaired in a timely manner.

service was great. advised of all systems on car. tech. was great.

Excellent customer service with respect, professionalism, and dignity in a timely manner. They also gave my car a free car wash, it looked like a new car. This is why I believe that AutoNation is the best dealership.

AutoNation Ford on Bryant Irvin is my go to for all my service needs for my 2014 F150. Good quality service and customer experience.

I have been going to this dealer for years and I have finally found an advisor that is perfect! Susan Lee always listens and does everything to meet my expectations. I actually looked forward to having my car serviced just to see Susan. She is a great asset to the company!

WAY better service than McDavid hands down! Will never go there again. Autonation not only fixed my rear seat issue, they did a multi point check and told me everything was good. The check was not requested, but I was grateful they did it. The last time I went to McDavid (recently) they told me 3 things that I needed to have done that were kind of pricey. Plus they didn’t fix my original issue. The guy at Autonation reassured me that I didn’t need those things yet. So I no longer trust McDavid. Plus Autonation washed my car. Something McDavid never does.

I spent $3000 on a steering rack, after I picked it up the front end shakesAnd they told me they could not double check their work without an appointment.This kind of service is unacceptable.My conclusion is they pretty much suck.

My wife and I took our 2017 Ford Edge for service. Two minutes after we pulled over, the assistant manager approached us and inquired of our needs. Our car was left with her for service. We were directed to go to the spacious waiting room. Later, the assistant manager came and escorted us to the customer service for payment while explaining to us the abc of great health for our suv.

Very pleasant overall customer service. All agents were exceptionally informative and courteous.

We had excellent service from this dealership after another dealer told us they couldn’t even look at the problem until Thanksgiving. Our service Manager, Mike Parker, was helpful and polite. Our problem was diagnosed and corrected at no cost to us, as the vehicle is still under warranty. We will come again.

Have been using this dealership for years for my servicing. Took my F150 KR in for its 20,000 mile servicing and a recall servicing. Only complaint is they usually wash my truck and didn't this time.

Drove in from Little Rock Arkansas to purchase my 2018 Mustang GT. It was well worth the drive! This dealership got me in the right car for the right price and addressed any concerns promptly and professionally! I would love to do business again in the future! The selection is amazing and the staff is amazing! Great things are happening here! 6 out of 5 stars!

great place to buy a car. they worked with me and helped me find the right car for me. the service I received was excellent.

Great buying experience. Staff answered all questions promptly and were always available.

Everyone on staff from sales to service have been great. They know I’m a repeat customer and treat me like a VIP.

I had received a recall notice for my vehicle. I called one day, brought the vehicle in the next and was out the door in approximately 1 Hr. Very good!

Great place to go to I wasn't expecting to go home with nothing but the guys work with me and didnt turn me down very helpful and friendly thanks for the service if you in the ft. worth area go check them out asap

Susan is an exceptional assistant service manager.

I knew I wanted a new pickup but didn't quite know what all I wanted in it. Jerry Holland and Janet Jackson looked until they found it. I was very picky in my selection, changed my mind several times. but they had the patience and found what I wanted. I would highly recommend AutoNation to anyone and to go to Janet Jackson at the dealership off Bryant Irving in Ft, Worth.

What are the odds? Being Ford people, we always take our vehicles to the AutoNation Ford on Bryant Irvin Rd. I've been there twice with supposedly nails in my tires and the tires could not be fixed.... Friend of mine also had a nail in his tire and it couldn't be fixed... Now my daughter took her Mustang there with a nail in the tire and it couldn't be fixed..... Anyone see a pattern here?? Not like either of us lives in or near a construction zone.. My daughter's Mustang GT is a 2017 with 13000 miles on the tires. She was told she has to replace both rear tires, because her car barely passed inspection because of her tires. This vehicle wasn't driven for several months due to winter conditions in Ohio. My daughter is 35 and a mother of 3. Not like she hot rods it. She was told these performance tires just don't last that long.... If Ford uses tires on their vehicles that last less than 15000 miles, Ford has a BIG problem!

Shopping for a new vehicle is stressful, but friendly people helped make it less stressful.

Experience was great we have bought our last 2 cars from this dealership and will go there again when we need another car.

Although most of the transactions were done over the phone. When we arrived to pick up the car, it was ready to go. We sat down for about 15 minutes worth of signatures and was done. No high pressure of any kind to add on extended to coverage or extra care contracts. We were in and out in 30 minutes. Randy Weldon was very nice and pleasant to deal with. Would recommend AutoNation to anyone. I will definitely look them up first on my next purchase.

Maxie was very helpful and very understanding whenever i told him my situation. He worked with me and got me in to a new car. Thank you.

Professional, courteous, quick

You are disrespecting the late Senator John McCain as all flags were ordered to fly at half mast until Sunday and yours is still a full mast.

It was nice. Mr. Bell is very professional. Great person.

excellent friendly service technician. No waiting. A technician approached my vehicle as I pulled into the service bay. Vehicle serviced in less than an hour. Friendly cashier.

Randy was the best when showing me all the features on my car. I was new to all the technology, so i needed help. Even when I purchased "my" car Randy helped me sync up my phone! GM was very personable. Made time to introduce him self and chat with me the 2 visits I made to the dealership when deciding on my new car.

I went in at lunch to test drive a specific vehicle. The vehicle I wanted was not on this lot, so I drove another similar vehicle. My salesman, Will, had the vehicle I was interested in back on their lot by the end of the day. I was able to purchase the exact vehicle I wanted in one day. Thanks, Will!

My Experience with Kyndal was Excellent !! I will definitely come back and do business with her again . She was professional and answered any questions i had and made the experience of buying a new truck exciting . so i strongly recommend her for your sale professional ..

The service department is terrible. My truck was taken in and the problem was explained to the service writer. A test drive was declined. They ran a diagnostic and thought they fixed the problem which they did not. A test drive was granted after demanding one with the manager and the problem was still there and now another problem was noticed. Very unprofessional, not courteous, over priced, and definitely not educated on how to repair a ford expedition! Crooks!

Very large spread out dealership. Very friendly. The finance department was easy as well.

Steve was very helpful. Service was quick and easy. I think the survey would be better if I were not required to leave a 50 word comment!

Good experience and nice people. Free wash with service

Top notch service, efficient and very well organized. I was impressed.

This has been my go-to dealership for over 20 years. Because I travel so much for work, sometimes I'll take my cars to another dealership for service, but have always regretted it. The service here is consistently well above expectations, especially considering what I've received elsewhere. Thanks for all your hard work, guys (and girls!).

Was very happy with my experience. AutoNation looked for and found the vehicle I was looking for, price was just under that shown on the Kelly Blue Book site, and much less than most other vehicles on the market that were similar. They took the time to make sure the truck was in complete working order which included fixing a relay before allowing me to sign the contract to purchase. Very happy with the whole experience. The Protection Plan I believe is better than an extended warranty.

Buying experience was painless. AutoNation even repaired a part that needed repairing before allowing me to sign the contract on the truck. Protection Plan offered will more than cover the costs of any issues that I will come across in the near future.

Both my salesman Randy and the finance manager Mr. Anderson were extremely helpful and made sure I was satisfied.

Came from Louisiana to visit family in town and stopped in to see a vehicle I've wanted since I began driving. They had an amazing deal on it, the salesman Will, as well as the sales and finance team made this purchase a breeze. I've purchased 3 vehicles prior to this one and it was the easiest purchase yet. Even though it was an out of state purchase they handled this situation with such ease and patience even after my bank took the whole day to get financing together.

Drove from Grand Prairie for a Alien Green Kia Soul for our daughter. Called ahead of time and spoke to Lewis. He met us at the door upon arrival. The whole process was great. First time we ever had a good experience at a dealership. Couple of the managers came by and introduced themselves and made sure we were taken care of. Lewis was very helpful. Financing went easy as well. Joshua explained everything and very upfront with the terms. Will be back when it’s time for the next car.

Awesome service from Tim Bell one more time! Thanks for making sure my truck is taking care

Short notice for an oil change and tire rotation, in and out the very next day. Thanks AutoNation. Asst.Service manager that handles my truck is great!

I just got a 2014 Ford Escape from them. Randall Cook is a great salesman. Worked with me on setting up affordable payment plan. Great staff, great atmosphere, great place to do business. I very highly recommend them.

Had a recall and they where quick to resolve the problem